All items are "made to order". This does require enough time to guarantee quality products made specially for you. Production on all items typically takes 5-7 business (Monday-Friday and excluding holidays) days after order placement.
Orders placed after 4:30 pm CST or over the weekend will not be processed and prepped for production until the following business day. Delays can occur due to manufacturing, order volume and/or weather conditions.
Although orders may be ready to ship sooner, please plan on your order not shipping until after the 5-7 business day production time frame has passed.
Shipping time frames (does not include production time frame) for domestic purchases sent via Priority Mail range from 1-3 business days. Domestic purchases sent via First Class Mail ranges from 3-7 business days.
Shipping time frames for International purchases sent via Priority Mail range from 6-10 business days. Domestic purchases sent via First Class Mail varies by destination. Tracking for international orders is not available, but rest assured your order is on its way once you receive the shipment confirmation email.
Please do not email for a status update or to inquire about your order unless the 5-7 business day production time has passed and you still have not received tracking information.
Please feel free to email us with any other questions or concerns. Please allow at least 48 hours for an email response.
*Red Light Group LLC is the parent company of KC Apparel Co. The name Red Light Group LLC will appear on order invoices via PayPal. *